Refund policy

Return Policy
Quality Issues or Damaged Products
If you receive a product with damaged packaging or quality issues, please contact our customer service immediately. We will arrange for a free replacement or refund.

Unsatisfied Product / Not Suitable for Your Needs
If you are not satisfied with the product or it does not meet your requirements, please contact our customer service team at [Insert Email] for assistance. Returns are accepted within 14 days of receiving the product.

Cancellation Policy
Order Cancellation
You may cancel your order before it is shipped or produced to receive a full refund.
If the order has already been shipped, please do not open the packaging film after receiving it. Contact our customer service to initiate a return.
Important Notes
Return Shipping Costs: Customers are responsible for return shipping costs unless the return is due to quality issues or damage.
Tracked Service: We strongly advise using a tracked shipping service to ensure the safe delivery of your return.
Return Window: All returns must be initiated within 14 days of receiving the product.
Contact Us
If you have any questions or need assistance with your return, please contact Homgaty Customer Care:

📧 Email: contact@homgaty.com
📞 Phone: +86 15899891125
Thank you for choosing Homgaty. We’re here to help!